> For the complete documentation index, see [llms.txt](https://handbook.sixpivot.com.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://handbook.sixpivot.com.au/our-culture/asking-for-help.md). # Asking for help [Working ](#user-content-fn-1)[^1]in a remote-first team, we expect you to ask for and flag any for help. In office-based companies you might be used to casually popping your head out from your computer and asking the person beside you for help, where working remote can sometimes allow folks to go dark and down a rabbit hole on their own. 😰 Going it alone isn’t okay at SixPivot, not only for your mental health but also because we are a team. Our clients expect us to solve problems with expertise as a team. There will always be someone amongst the Pivots who knows how to solve the problem with you. We have a number of channels on Slack, here's some examples, but not an exhaustive list: * \#consulting * \#help-with-azure * \#help-with-dotnet * \#help-with-react * \#help-with-vue * \#programming Feel more comfortable pinging someone privately? Look up our [Skills Matrix](https://sixpivot.sharepoint.com/:x:/s/Sales/EVUNHa5gt59Lojh0QsaXjIoBl_LPlDDpfsS0W9SOAcdmfQ?e=Fu6GnX) for who our team experts are for the solution area you're looking at. You also have the support of your buddy, the team you’re working in, and your Principal Consultant. {% hint style="info" %} But don’t go it alone or go dark. {% endhint %} If you're not feeling the project you're on, raise it with your manager; maybe there's a better suited project for you. We'll figure it out together. [^1]: --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://handbook.sixpivot.com.au/our-culture/asking-for-help.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.